Privacy Policy
This Privacy Policy explains how Flippable ("we", "us", or "our") collects, uses, and protects your information when you use our mobile application and website (collectively, the "Service").
1. Information We Collect
Account Information
When you register, we collect your name, email address, phone number, and a password. This information is used to create and manage your account.
Listing Information
When you post a game account listing, we collect the details you provide — including game name, account rank, description, screenshots, and asking price.
Usage Data
We automatically collect information about how you interact with the Service, including pages viewed, features used, search queries, and timestamps. This data is collected via standard server logs and analytics tools.
Device Information
We may collect device identifiers, operating system version, app version, and general location data (country/city level) to improve app performance and security.
Communications
Messages exchanged between buyers and sellers through our in-app chat are stored on our servers to facilitate the transaction and for dispute resolution purposes.
2. How We Use Your Information
- To create and maintain your account
- To display your listings to other users
- To facilitate communication between buyers and sellers
- To send transactional notifications (new messages, listing updates)
- To detect and prevent fraud, spam, and abuse
- To improve the Service through usage analytics
- To comply with applicable laws and regulations
We do not sell your personal information to third parties.
3. Sharing of Information
We may share your information in the following circumstances:
- With other users: Your public profile name and listings are visible to all users of the Service.
- Service providers: We work with trusted third-party vendors (e.g., hosting, analytics, push notifications) who process data on our behalf under strict confidentiality agreements.
- Legal requirements: We may disclose information if required by law, court order, or government authority.
- Safety: We may share information to protect the rights, property, or safety of Flippable, our users, or the public.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory reasons.
Inactive accounts may be deleted after 12 months of no activity, with prior notice sent to your registered email.
5. Security
We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), secure password storage (hashed and salted), and access controls to protect your information.
However, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password and to not share your account credentials with anyone.
6. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly.
Users between 13 and 18 years of age should use the Service only with the consent and supervision of a parent or legal guardian.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (right to be forgotten).
- Objection: Object to certain types of processing, such as marketing.
- Portability: Request your data in a portable, machine-readable format.
To exercise any of these rights, contact us at the email address listed in Section 10.
8. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party site you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and notify users via email or in-app notification for material changes.
Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: